When do you have to tell a Hawaii visitor who you represent?
At a Hawaii open house you are usually the listing brokerage firm acting alone, and plenty of the people walking in have no agent of their own. For exactly that situation the commission's rule sets the deadline at prior to preparing any contract between the buyer and the seller, and it lets the disclosure be made in writing or orally, so a spoken line at the door is an acceptable way to make it. Waiting until you are drafting an offer is technically inside the rule and still a bad idea, because by then the visitor has spent an hour talking to you on the assumption you were helping them. Say who you represent as you greet people, and carry the same sentence on your sign-in screen so there is a record that every visitor saw it. The rule requires the disclosure to be made at least once, so one clear statement at the door is what you are building a record of.
Prior to preparing any contract between the buyer and the seller, the following disclosure shall be made at least once to the buyer, in writing or orally: (1) If the licensee acting as the listing brokerage firm is acting alone and providing services to the buyer, the licensee shall disclose who the licensee represents in the transaction;
Checked at the source on August 31, 2026