Question 1
Who owns the lead data, and how fast can you get it out?
The visitor list is the only asset the software actually creates for you. If it lives somewhere you cannot copy it from, you are renting your own database. This is not a question about whether the vendor is trustworthy. It is a question about what happens the day you want to leave, the day the product is acquired, or the day it shuts down.
How to test it
During the trial, sign in as a fake visitor, then go find the export and time yourself. If you cannot produce a spreadsheet of your own leads in under a minute, without emailing support and without upgrading, you have your answer.
What a poor answer looks like
Export sitting behind a higher tier. Export by support request. An export that hands back names and emails but silently drops the answers to the qualifying questions, which are the part that told you who was worth calling.
Where Open House Console stands
Open House Console exports every lead to CSV from the dashboard, including the qualifying answers and your own notes, on every plan. There is no export tier and no export fee.